Most companies don't have a knowledge problem. They have a knowledge-retrieval problem. Plexxa exists to close that gap — turning the documents, web pages, and inboxes you already have into an AI assistant your team can ask in plain English.
Plexxa is built by Travelogica, a small Australian software studio that's spent years building tools for service businesses. Every client we worked with had the same shape of problem: the answers their staff needed already existed somewhere — a procedure doc, last quarter's email thread, the supplier's website — but finding the right one took ten minutes of digging on a good day.
We built Plexxa because we couldn't find an off-the-shelf product that combined three things: real source-citing answers (no fabrication), strict per-customer data isolation, and an embeddable widget that could go straight onto a public website. So we built it ourselves.
We don't train models on customer content. Ever. Your documents are indexed for retrieval inside your workspace, full stop. When you delete something, it's gone — from the index, from search results, from anywhere the assistant can see it.
Every answer the assistant gives includes a link back to the source it pulled from. If we can't find a source, we say so. The model doesn't get to invent things.
Headquartered in Sydney, hosted in Sydney. Your data stays in-country unless you explicitly opt into another region. We follow the Australian Privacy Principles and pick suppliers that do the same.
You can email us and a human will reply. We're not VC-funded so we don't have to pretend we're a hundred people. The trade-off is faster decisions, slower SLAs — fair warning.
For questions about the product, pricing, or anything else — drop us a line. For sales conversations or custom deployments, talk to sales. To see Plexxa running on your own content, book a 20-minute walkthrough.